Term and Conditions

Welcome to Sway Line Zone! These Terms and Conditions outline the rules and regulations for using our website and purchasing our stylish summer fashion pieces. By accessing our site and making purchases, you agree to these terms in full.

1. Our Fashion Community

Sway Line Zone is a UK-based online boutique specialising in contemporary summer fashion for style-conscious individuals. Our collection includes bikini sets, corset tops, crop tops, skirts, and trousers designed to elevate your warm-weather wardrobe.

2. User Responsibilities

When using our website and services, you agree to:

• Provide accurate and complete information when creating an account or placing orders
• Use the website only for lawful purposes
• Not attempt to circumvent any security features
• Be responsible for maintaining the confidentiality of your account credentials
• Comply with all applicable laws and regulations regarding online purchases

3. Product Information

3.1 Product Descriptions

We strive to provide accurate descriptions and images of all products. However, slight variations in colour or texture may occur due to monitor settings and photography lighting.

3.2 Availability

All items are subject to availability. If an item becomes unavailable after you place your order, we will notify you promptly and offer alternatives or a full refund.

3.3 Hygiene Considerations

For health and safety reasons, we cannot accept returns on bikini bottoms unless they are faulty or incorrectly shipped. All swimwear must have hygiene liners intact for returns to be accepted.

4. Ordering Process

4.1 Placing Orders

By placing an order, you are making an offer to purchase which we may accept or decline at our discretion. Order confirmation emails do not constitute acceptance of your order.

4.2 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely through our encrypted payment gateway.

4.3 Pricing

All prices are in GBP (£) and include VAT where applicable. We reserve the right to adjust prices at any time, though this will not affect orders already placed.

5. Shipping Policy

5.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays).

5.2 Shipping Options

Note: Delivery times are estimates and may vary depending on your location and customs processing.

5.3 International Shipping

We ship worldwide (excluding some Asian and remote regions). International customers are responsible for any customs duties or taxes that may apply.

6. Returns & Exchanges

6.1 Return Eligibility

• Returns must be initiated within 15 days of delivery
• Items must be unworn, unwashed, and in original condition with all tags attached
• Original shipping fees are non-refundable
• Return shipping costs are the customer’s responsibility

6.2 How to Return

1. Email our style squad at [email protected] within 15 days with your order details
2. Wait for our return approval and instructions
3. Package items securely in original packaging
4. Ship to our Chester address using a trackable service

6.3 Refunds

• Processed within 3-5 business days after we receive your return
• Issued to your original payment method
• You’ll receive email confirmation when processed

6.4 Exchanges

• Subject to product availability
• We cover shipping costs for your replacement item
• Price differences will be adjusted accordingly

7. Intellectual Property

All content on this website, including images, text, logos, and designs, is the property of Sway Line Zone and protected by intellectual property laws. Unauthorised use is strictly prohibited.

8. Liability Limitations

Sway Line Zone shall not be liable for:

• Any indirect, incidental, or consequential damages
• Delays in delivery beyond our reasonable control
• Customs delays or additional charges for international orders
• Minor variations in product colour or texture

9. Privacy Policy

Your privacy is important to us. Please refer to our separate Privacy Policy for details on how we collect, use, and protect your personal information.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact Us

For any questions about these Terms and Conditions, please contact our Chester-based style squad:

Sway Line Zone
60 Brook St, Chester, GB CH2U 3LX
Email: [email protected]